Together, We’re Building The First Comprehensive Clinical Data Management Platform

Health Plans

Make more informed healthcare decisions.

Health Plans struggle to acquire the data necessary to effectively manage their network.

Challenges abound, including disparate electronic health records (EHRs), numerous data standards, and identification of necessary data points—all costly and time-consuming.

Payers can access longitudinal member records within Exchange Nexus

Supports over 1,000+ discrete elements

Exchange Nexus can also bring in unstructured data from clinical notes. Payers can view encounter data, procedures, family history, and more all in one place.

Easily create a clinical data repository for all member visits to in-network providers for longitudinal data analysis.

Get a 360-degree view of members in-network across providers and periods, standardizing longitudinal member records.

Powers use cases such as HEDIS supplemental data, Risk Adjustment, payment audits, and population health management.

Rapidly ID diagnosis alerts to enable care management teams to quickly intervene with patients.


Make better-informed decisions about the health of patient populations.


Clinical Data Aggregation and Standardization for Multiple Use Cases

170,000 unique NPIs across more than 2,000 hospitals and health systems.

Blueprint for Better Outcomes: The CareFirst-MRO Partnership Journey

Learn how MRO and CareFirst partnered to uncover ways to visualize gaps in quality performance, share information, and enhance clinician relationships for insights that drove better patient outcomes.

  • Reduction of provider participation administrative burden
  • Improved chart retrieval time from months to 24 hours
  • Member’s longitudinal record from multiple EMRs and service locations
  • Member’s longitudinal record from multiple EMRs and service locations
  • MRO uncovered quality data gaps missed by traditional HEDIS data gathering techniques.

Achieving better value from the healthcare delivery system is dependent on the secure exchange of actionable data. The work we’re doing with MRO and our healthcare provider partners, aligned with the driving pillar of interoperability for the BlueCross BlueShield Association, is a critical component as we look to drive better outcomes for our patients. When providers have visibility and clinical insights, from both in and out of their network, they have the information needed to facilitate better quality care for their patient populations.

—Brian Wheeler
Executive Vice President, Health Services, CareFirst BlueCross BlueShield

Why Partner with MRO?

Convert structured and unstructured data, such as clinical notes, into a uniform and useable format.
An ever-growing network of providers, and connectivity with over 250 EHRs, practice management and laboratory information systems

Partnerships are important. Join MRO.

MRO is accelerating clinical data exchange, by ensuring the right information gets to the right place in the right format, on time, every time, enabling health plans to drive better financial outcomes.